MAKING THE UK A FAIRER, SAFER AND BETTER PLACE TO LIVE AND WORK

Think Like A Customer

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Vision & Strategy

Our strategic vision is to be the leading UK service provider, delivering outstanding customer experiences, in the regulated environments of central and local government.

Our strategic goals include how we will sustainably grow our core UK business, develop and share new ideas, support and grow our people and keep customers at the heart of what we do.

Working in communities across the UK we value the communities we work in and support local initiatives.

Better Business

We work in regulated environments used by the public. Compliance with the law, regulations and industry best practice is a vital part of what we do. To ensure we maintain the highest quality of service we have a framework of policies and procedures that cover all aspects of our operations. Our learning and development team provide each colleague with the training they need. Each aspect of our framework and training is enforced by our Professional Standards Unit.

The cornerstones of our framework are quality, risk management, information security and environmental awareness. We are accredited to ISO9001 (quality) and ISO 14000 (environment).

We work hard to ensure compliance at all times but have detailed processes for disclosure in the public interest (whistle blowing) allowing colleagues to openly raise issues.

Gender Pay Statement

In our aim to become the leading judicial services Group, we have a commitment to ethics and professionalism that makes a valuable contribution to shaping our industry. As an employer, we’re committed to promoting diversity and gender equality. We offer all of our people the same growth and development opportunities within a positive, open and inclusive environment.

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